Jim’s mission at grapheneXL is to build the most innovative and design centric organisation. He is infusing and enabling a culture of meaningful customer-centric innovation and design to engage our customers and inspire the future.
As Innovation Director, Jim co-founded the Intel and Citibank innovation centres and recently helped establish the Accenture Global Centre for Innovation.
Over his 30+ year career, Jim has led all design and innovation aspects of a company including, product and service design, experience design, manufacturing process design, customer discovery, organisation design, business strategy and culture.
He has designed, manufactured and launched physical and digital products, experiences, manufacturing processes, and organisations across multi-national corporations, small businesses and start-ups.